Privacy policies

This Privacy Policy explains how(the “Site,” “we,” “us,” or “our”) collect, use, and disclose your personal information when you visit, use our services, make a purchase (the “Site”), or otherwise communicate with us about the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.
Please read this privacy policy carefully.


Changes to this privacy policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other action required by applicable law.


How we collect and use your personal information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.


Personal information we collect

Information that we collect directly from you
The information you submit directly to us through our Services may include:

  • Your contact details: name, address, telephone number, email
  • Your order information: billing address, shipping address, payment confirmation, email address, and phone number
  • Your account information: username, password, security questions, and other information used for account security
  • Your customer service information: messages and information you choose to include in your communications with us

Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but this may prevent you from using certain features.

Information we collect about your usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”), including through cookies, pixels and similar technologies.

Information we obtain from levels
We can also obtain information via:

  • Companies that support our Site and Services, such as Shopify
  • Our payment processing organizations (banks, cards, billing addresses)
  • Advertising tracking and analytics tools (pixels, SDKs, cookies)

All this information is processed in accordance with this privacy policy.

How we use your personal information

  • Product and Service Provision: order management, payments, shipping, returns, notifications, account creation and management
  • Marketing and advertising: sending promotional communications by email, SMS or postal mail, displaying personalized advertisements
  • Security and fraud prevention: detection and management of fraudulent or illegal activities
  • Customer Service and Support: responding to requests, optimizing features and user experience

Cookies

Like many websites, we use cookies to operate and improve our Site, remember your preferences, and analyze the use of the Services. For more information, see: Shopify Cookies Policy.
You can configure your browser to block or delete cookies, but this may affect some Site features.

Comment: We are disclosing your personal information

We may share your information with:

  • Our service providers (payment, hosting, IT management, shipping, customer service, analytics)
  • Our marketing and sales partners
  • Our affiliates and subsidiaries
  • In the context of commercial transactions (merger, acquisition, bankruptcy)
  • To comply with legal obligations (transfers, mandates, regulations)

Data on children

The Services are not intended for children. We do not knowingly collect their data. If data is stored in error, you can request its deletion.

Safety and conservation

We implement security measures but cannot guarantee absolute protection. Your data is retained for the period necessary to provide the Services and comply with legal obligations.

Your rights

Depending on where you live, you may be entitled to rights such as:

  • Right of access
  • Right to delete
  • Right of correction
  • Right to portability
  • Right to refuse the sale or sharing of data
  • Treatment restriction
  • Withdrawal of consent
  • Managing communication preferences

You can exercise these rights by contacting us.

Complaints

If you have a complaint, please contact us.

International users

Your data may be transferred outside your country of residence (e.g., the European Union). We use legal transfer mechanisms such as standard contractual clauses.